We offer comprehensive smart financial service solutions
KN Group offers cutting-edge financial services that are readily accessible to customers, regardless of their financial situation, in a quick, convenient, and transparent manner.
How We Operate
Dynamic Customer Engagement
Leveraging robust internet-based client acquisition, intelligent marketing tailored to customer needs, precise customer profiling, and comprehensive lifecycle management to provide excellent support throughout the entire credit service cycle.
Flexible Machine Learning Applications
Leveraging our experiential knowledge, we implement machine learning technologies across all stages of internet-based lending, including credit assessment, customer classification, demand forecasting, and loan recovery, to enhance operational efficiency.
Robust Risk Identification and Control
Utilizing user behavior data and market-based scores from institutions or credit bureaus to effectively prevent credit fraud, accurately assess user credit, and design targeted products for different risk profiles. We conduct comprehensive risk evaluation and management throughout the entire customer lifecycle, from application to loan servicing and post-loan monitoring.
Comprehensive Post-Loan Management Solutions
Leveraging internet technology, big data, artificial intelligence, and over a decade of top-tier credit card center strategies, we provide our partners with intelligent and efficient post-loan management solutions.
Advantages
NLP
Customer Support and Chatbots
Used to develop intelligent chatbots and virtual assistants that enhance customer support services.
Fraud Detection and Compliance Monitoring
By analyzing the text transcripts of conversations with customers, we monitor for potential fraud and issue alerts for compliance violations.
Domain-Specific Language Translation
Focuses on text translation within the financial services sector to facilitate smoother communication and enhance understanding with users.
Vision and Pattern Recognition
Facial Recognition and Security
Identifies individuals based on their facial features, providing a secure and convenient method for loan applications.
Liveness Detection
Designed to ensure that the scanned face is a live person, rather than a photograph, video, or a mask.
Optical Character Recognition
By optimizing the optical character recognition algorithm and incorporating domain knowledge of various document layouts, we have significantly enhanced the accuracy of reading customer information and documents.
Speech Recognition and Understanding
Speech-to-Text (STT)
Transforms customer phone-calls to accurate text versions of spoken content in real-time.
Automatic summarization
Provides concise summaries of business meetings, extracting key points and decisions.
Emotion detection
Analyzes customer service calls to assess emotional tone, helping businesses understand customer satisfaction and improve service quality.
Deep Learning
Federated Learning
Utilizes federated learning to train models on user data without transferring it to centralized servers, thus preserving privacy.
Automated Model Iteration
Continuously updates and optimizes machine learning models to predict equipment failures and schedule proactive maintenance.