Responsible Finance with Repayment Relief Program for Flood-Affected Areas in Sumatra, Indonesia

In November 2025, heavy rainfall triggered severe flooding and landslides across Aceh, North Sumatra, and West Sumatra in Indonesia. The disaster claimed more than 900 lives, left hundreds missing, and affected millions of residents. Homes and public infrastructure were badly damaged, disrupting daily life and local economic activity across the region. KN Group extends its deepest condolences to those impacted by the disaster.

As part of KN Group, the Indonesia business unit promptly launched a Repayment Relief Program for affected customers within 24 hours. The program provides flexible repayment arrangements, including grace periods and adjusted schedules, tailored to individual circumstances, allowing customers to focus on recovery. All applications are assessed on a case-by-case basis and handled in line with local regulatory requirements.

KN Group believes that in times of crisis, financial obligations should not become an added burden, but should be handled with care and consideration. Financial services should help ease pressure and support recovery as stability begins to return.

KN Group stands with Indonesia, extending its hope and heartfelt support to those impacted by the disaster. With a long-term commitment to social responsibility, KN Group will continue to support recovery efforts and remain engaged throughout the rebuilding process, staying attentive to the needs of affected communities as livelihoods are restored.